Rockcruit

We are hiring Technical Business Analyst 🚀

About the Role

The transportation industry has no shortage of complex problems requiring creative solutions to scale efficiently. In this role, you will work closely with a team of Software Engineers to gather, manage, and prioritize reporting requirements while collaborating with Product and Client Services to deliver best in class analytics to address industry problems.

Responsibilities

• Understand and become the subject matter expert on multiple software team initiatives working on the Mastermind Product, specifically API integrations
• Analyze, clarify, and validate business needs
• Craft detailed technical user stories based on product requirements
• Define acceptance criteria and test user stories to ensure quality
• Help teams triage, investigate and resolve defects
• Manage dependencies and cross-team coordination
• Act as a liaison between Product and Engineering
• Develop an understanding of Mastery's users and act as an advocate for their needs

Must have
• 6+ years of experience as a BA in an Agile SaaS environment

• Ability to work independently to meet objectives.
• Strong communication (written and verbal) and meeting facilitation skills for both technical and non-technical audiences.
• Jira experience.
• API/backend testing experience, using tools such as Insomnia, Swagger, Postman.
• Strong attention to detail.

Nice to have
• IIBA Certified Business Analysis Professional (CBAP), IIBA Agile Analysis Certification (AAC), IREB Certified Professional for Requirements Engineering (CPRE) or a comparable certification
• Jira, Lucid, and Github experience.
• Technical Background / Degree Program preferred.
• Experience in logistics industry.
• Project Management or Agile certification

In this role you will
• Work in a huge team with specialists in many areas.
• Have an Intercultural experience.
• Pave the way through a good client impression with support.
• Work on a large, complex and highly performant system.
• Receive detailed feedback from demanding leaders to improve technical skills.
• Play a crucial and strategic role for both the mid and long term.
• Secure long-term growth with diverse career opportunities.